Want to know How To Guarantee Customer Success
In this video, I’m going to be talking about how we guarantee customer success and how we’ve maintained a 98% success rate with our clients over the past few years.
This is our 10-Minute Client Fulfillment Process For 2,200+ Clients and How to Guarantee Customer Success.
Customer Fulfillment should always stretch to deliver what was promised, but never be out of reach.
Your job is to deliver the transformation in the most efficient manner possible, nothing more, nothing less.
This can be done through a combination of mechanisms: DFY Services, Coaching Calls, and Digital Assets.
This will adapt and change over time, and that’s okay.
This is how we have 1,200+ clients and one client success manager.
My #1 tip to increase customer retention is to actually deliver what you promised.